Troubleshooting & FAQ

The questions that come up most, answered without marketing. If your problem is not here, it belongs in an issue once the repository is public.

AI actions

  • Every AI button is disabled. No AI source is connected yet. Open Settings and add an API key or bridge a CLI. All 0-token features keep working without one.
  • The provider rejects my key. Keys are provider-specific: an OpenAI key will not authenticate against Anthropic. Check that the key is active and has credit, then use the test-prompt button to confirm the connection rather than guessing from a failed scoring run.
  • CLI mode does nothing. The bridged CLI must be installed, on your PATH, and already logged in. Applye shells out to the tool you already use; it does not manage that tool's session for you.
  • Scoring returns nothing useful. Usually the job text was truncated at paste time, or the profile is too thin to compare against. Both are visible: re-open the job to check the parsed description, and check the profile-completeness card on the Dashboard.

Cost and repeated calls

  • Why did re-opening a job cost nothing? Results are cached against a hash of the job text and your scoring profile. Identical inputs never pay twice, and cached results are labelled as such.
  • Why is a job suddenly marked stale? You edited your profile after that job was scored. Nothing re-runs automatically; you decide whether the change is worth a fresh call.
  • How much does a real search cost? Cents, not a subscription - because parsing, filtering, legitimacy tiers, badges, and analytics are all plain code. See code vs LLM judgement.

Discover

  • A scan returned nothing. Your keyword filters (derived from target roles) and geographic scope are applied locally, and the summary strip reports how many results were filtered out. Widen the scope in Settings, or edit the per-source keywords.
  • No fit badges appear. You have no target roles defined. Applye shows no badge rather than a guessed one - add them in your profile.
  • Why is LinkedIn / Indeed / StepStone missing? Deliberate. Applye reads public APIs and feeds only, and does not scrape closed boards or bypass logins. See source legality.

Documents and export

  • Where is the DOCX export? Gone, deliberately. A second rendering engine meant two documents that disagreed with the preview and with each other; the WYSIWYG PDF is now the single supported export. The editor still warns about fonts and photos that ATS parsers handle badly, which is what the DOCX was really being used for. Importing a DOCX CV still works.
  • My tailored CV is not in the library. Drafts stay hidden until you export them or mark the application as applied. Finish the wizard and it appears, labelled by company and role.
  • I lost an unfinished tailoring session. You did not - the Dashboard's "Resume tailoring" card reopens it at the exact step.

General

  • Will it apply for me? No, and it never will. That is the line the whole product is built around - see the manifesto.
  • Where is my data? One local file, documented in your data.
  • Is there an account or a paid tier? Neither. The only thing you might pay for is your own AI usage, billed by your provider.